At Eliotunes.com, we are committed to delivering your audio equipment, musical instruments, and recording gear safely and on time. Please review our Shipping Policy before placing an order.
1. Order Processing
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All orders are processed within 3 business days after confirmation.
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Orders placed on weekends or holidays will be processed on the next business day.
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You will receive an order confirmation via email or phone once your order is received.
2. Shipping Methods & Delivery
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We ship orders using reliable courier partners to ensure timely delivery.
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Estimated delivery time is 7-10, depending on your location.
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Delivery times may vary due to weather, courier delays, or unforeseen circumstances.
3. Payment Method – Cash on Delivery (COD) Only
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We do not accept any electronic or online payment methods (credit cards, debit cards, UPI, net banking, etc.).
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All payments must be made in cash at the time of delivery.
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Customers are requested to have the exact cash ready to avoid delivery delays.
4. Shipping Charges
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Shipping fees (if applicable) will be displayed at checkout before order confirmation.
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Free shipping may be offered as part of promotions or special offers.
5. Order Tracking
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Once your order is shipped, you will receive tracking details (via SMS or email, if available) to monitor delivery status.
6. Delays & Issues
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Eliotunes.com is not responsible for delays caused by courier companies, weather, or events beyond our control.
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In case of lost or undelivered orders, contact us immediately at [email protected].
7. Incorrect Address / Failed Delivery
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Please ensure your delivery address and contact number are accurate at the time of order.
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Failed deliveries due to incorrect information or customer unavailability may result in additional charges for re-delivery.
📩 For shipping-related queries, contact: [email protected]