At Elio tunes, we are committed to delivering your audio equipment, musical instruments, and recording gear safely and on time. Please review our Shipping Policy before placing an order.
1. Order Processing
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All orders are processed within 3 business days after confirmation.
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Orders placed on weekends or holidays will be processed on the next business day.
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You will receive an order confirmation via email or phone once your order is received.
2. Shipping Methods & Delivery
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We ship orders using reliable courier partners to ensure timely delivery.
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Estimated delivery time is 7-10, depending on your location.
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Delivery times may vary due to weather, courier delays, or unforeseen circumstances.
3. Payment Method – Cash on Delivery (COD) Only
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All payments must be made in cash at the time of delivery.
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Customers are requested to have the exact cash ready to avoid delivery delays.
4. Shipping Charges
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Shipping fees (if applicable) will be displayed at checkout before order confirmation.
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Free shipping may be offered as part of promotions or special offers.
5. Order Tracking
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Once your order is shipped, you will receive tracking details (via SMS or email, if available) to monitor delivery status.
6. Delays & Issues
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Eliotunes.com is not responsible for delays caused by courier companies, weather, or events beyond our control.
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In case of lost or undelivered orders, contact us immediately at [email protected].
7. Incorrect Address / Failed Delivery
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Please ensure your delivery address and contact number are accurate at the time of order.
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Failed deliveries due to incorrect information or customer unavailability may result in additional charges for re-delivery.
📩 For shipping-related queries, contact: [email protected]